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Chief Operating Officer, Davies Life & Health

Mike Heard is the Chief Operating Officer of Davies Life & Health. He supervises Davies Life & Health operations & technology resources deployed to provide expert long-term care and disability administration and claims management services for major insurance carriers. He leads over 400 committed life and health professionals to provide claims and administration solutions that align with each insurer’s unique objectives.

Heard, who joined Davies in May 2024, has over 27 years of life and health insurance experience, with particular expertise in long-term care insurance (LTC) and other health products. Mike joined Davies from the National Organization of Life & Health Insurance Guaranty Associations (NOLHGA), where he served as Chief Operating Officer. He also worked as a senior officer with GE Financial/Genworth and, more recently, with CNO Financial Group, a domestic life insurance company based in Carmel, Indiana.

In 2013, Heard joined CNO Financial Group in Carmel, Indiana, as Senior Vice President, where he was responsible for insurance operations for more than 3 million customers and over $2 billion in benefits transactions annually. In 2017, Heard was appointed President of Washington National Insurance Company, a leading provider of supplemental health and life insurance, serving 1 million policyholders and 25,000 employer groups through 2,000 independent agents. In 2020, he was appointed President of the Worksite Division of CNO where he led the division through two acquisitions and the global pandemic.

Heard attended Purdue University in West Lafayette, Indiana, where he earned both a Bachelor’s and a Master’s degree in Industrial Engineering. He currently serves on the Dean’s Advisory Council at the Daniels School of Business at Purdue, is a member of the Advisory Council of Purdue’s Military Family Research Institute, Chairman of the Board of the HOPE Foundation, and is President-elect of the Board of Beyond Monumental, the organizer of the Indianapolis Monumental Marathon. He also is a retired U.S. Air Force officer serving in both the active and reserve forces, including a tour at the Pentagon.